Privacy Policy

XDrive Logistics Ltd (Company Number 13171804), registered at 101 Cornelian Street,Blackburn, BB1 9QL, United Kingdom, is the data controller for personal data collected through this platform. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect the following personal data:

• Name, email address, and phone number
• Business name and address
• Driver licence, CPC certificate, and other professional documents (for drivers)
• Payment information (processed securely; we do not store full card details)
• IP address, browser type, and usage data via cookies
• Delivery and job history

We use your personal data to:

• Provide and manage platform services
• Verify driver qualifications and identity
• Record invoice details, payment status, and related finance history
• Communicate about your bookings and account
• Improve our platform and services
• Comply with legal obligations

We process your data on the following legal bases:

• Contract: to provide the services you have requested
• Legal obligation: to comply with applicable laws
• Legitimate interests: to improve our platform and prevent fraud
• Consent: for marketing communications (you may withdraw at any time)

We do not sell your personal data. We may share your data with:

• Drivers and clients as necessary to facilitate a booking
• Approved third-party services used to support our operational platform
• Cloud service providers (e.g., Supabase/AWS) for data hosting
• Legal authorities when required by law

We retain your personal data for as long as your account is active and for up to 7 years after account closure for legal and tax purposes, unless a shorter period is required or permitted by law.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at contact@xdrivelogistics.co.uk.

We use only essential cookies required for authentication and core platform operation. See our Cookie Policy for full details.

We implement industry-standard security measures including SSL/TLS encryption, secure data storage, and access controls. However, no system is completely secure and we cannot guarantee absolute security.

For privacy-related queries, contact us at:

XDrive Logistics Ltd
101 Cornelian Street, Blackburn, BB1 9QL
Email: contact@xdrivelogistics.co.uk

XDrive Logistics Ltd is an independent platform and is not affiliated with Courier Exchange or any third-party courier exchange platform.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.